PRIVACY & COOKIE POLICY

Privacy & Cookie Policy

Last updated: 18.08.25

Martine Rose Studio Ltd (“Martine Rose”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information when you use our website www.martine-rose.com (the “Site”), shop with us, or otherwise interact with us. It also explains how we use cookies and similar technologies.

By using our Site, you consent to the practices described here.

1. Who We Are

Martine Rose Studio Ltd is the controller of your personal data under applicable data protection laws.

C/O Sheridans, 76 Wardour Street, Fifth Floor, The Terrace, London, England, W1F 0UR

Companies house number: 09917072

VAT: GB230280158

Email: info@martine-rose.com

2. Personal Data We Collect

We may collect:

• Navigation data: IP address, browser type, device info, cookies.
  

• Data you provide directly: name, email, postal address, phone number, payment details, purchase history, customer service queries.
  

• Cookies and tracking data: browsing behaviour, preferences, social interactions.
  
  

3. How We Use Your Data & Legal Bases

Providing your personal data for order processing is mandatory; refusal prevents us from completing your purchase. Marketing data is optional.

4. Sharing Your Data

We may share your data with:

• Service providers (Shopify, logistics, IT/cloud providers).
  

• Authorities where legally required.
  
  

All third parties are required to respect the security of your data and process it in compliance with applicable law.

5. International Transfers

Your data may be transferred outside the UK/EEA (e.g., US, Canada) for hosting or payment processing. We rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Children

Our Site is intended for adults. We do not knowingly collect data from individuals under 18.

7. Your Rights

You have the right to:

• Access, correct, or update your personal data.
  

• Request erasure of your data.
  

• Object to or restrict processing.
  

• Request data portability.
  

• Withdraw consent for marketing at any time.
  

• Lodge a complaint with the ICO (UK) or your local supervisory authority.
  
  

To exercise your rights, email customercare@martine-rose.com.

8. Cookies & Other Tracking Tools

What Are Cookies?

Cookies are small text files stored on your device. They may include personal or non-personal data and help with functionality, analytics, and marketing.

Categories:

• Technical cookies: Required for website function (login, cart, security).
  

• Analytical cookies: Collect anonymous stats.
  

• Profiling cookies: Track behaviour to personalise content/ads.
  

• Preferences cookies: Store language or region choices.
  

• Social media cookies: Enable social interactions/sharing.
  
  

Duration:

• Session cookies: Deleted after the browser closes.
  

• Persistent cookies: Stored for a defined period.
  
  

Cookies and Tracking Tools We Use

Managing Cookies

We use iubenda to manage consent. The banner allows visitors to:

• Accept all cookies
  

• Reject non-essential cookies
  

• Customise preferences
  
  

You can also manage or withdraw consent via your browser settings.

Browser-specific guides:

• Internet Explorer: Manage cookies

• Firefox: Manage cookies

• Chrome: Manage cookies
  

• Opera: Manage cookies
  

• Safari: Manage cookies
  

9. Changes to This Policy

We may update this Privacy & Cookie Policy. The latest version is always available on the Site with the last update date.

10. Contact

Questions about this policy or your data? Contact:

Martine Rose Studio Ltd
Email: customercare@martine-rose.com
C/O Sheridans, 76 Wardour Street, Fifth Floor, The Terrace, London, England, W1F 0UR

Companies house number: 09917072

VAT: GB230280158